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Mystery Diners

Next On:

Thursday, April 24,
8:00PM et/5:00PM pt
Hosted By: Charles Stiles

Mystery Diners

When a restaurant owner suspects employees of not doing their jobs — whether it be stealing, lying, mistreating customers or generally doing lousy work — they call in the Mystery Diners. These Mystery Diners are undercover operatives who go into restaurants, bars and food service establishments with hidden cameras to perform surveillance to find out what's really going on when the boss isn't around.

Charles Stiles

Host: Charles Stiles

Charles Stiles is the founder and president of Business Evaluation Services (BES), a national mystery shopper company, and the host of Food Network's Mystery Diners, the hidden camera show that exposes what goes on behind the scenes when employees assume no one is watching.

BES serves a number of industries including restaurants, retail and finance, among others. In 2011, BES began working with Food Network to produce the television show, Mystery Diners. Charles takes great pride in hosting the show and in helping employers because it gives him the opportunity to benefit businesses through his expertise in customer service.

Coming up on: Mystery Diners

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