About the Host
Charles Stiles is the founder and president of Business Evaluation Services (BES), a national mystery shopper company, and the host of Food Network's Mystery Diners, the hidden camera show that exposes what goes on behind the scenes when employees assume no one is watching.
BES serves a number of industries including restaurants, retail and finance, among others. In 2011, BES began working with Food Network to produce the television show, Mystery Diners. Charles takes great pride in hosting the show and in helping employers because it gives him the opportunity to benefit businesses through his expertise in customer service.