When a restaurant owner suspects employees of not doing their jobs - whether it be stealing, lying, mistreating customers or generally doing lousy work - they call in the Mystery Diners. These Mystery Diners are undercover operatives who go into restaurants, bars and food service establishments with hidden cameras to perform surveillance to find out what's really going on when the boss isn't around.
Charles Stiles is the founder and president of Business Evaluation Services (BES), a national mystery shopper company, and the host of Food Network's Mystery Diners.Read More
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